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… the Auto Repair Experts …
847-949-1200 849 East US Hwy 45 Mundelein, IL  60060
10 THINGS TO KNOW
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1 1 2 2 Never drive a car that could be unsafe because of damages. 4 4 You are not required by law to obtain more than one estimate or appraisal. 3 3 Some insurance companies may want you to visit their drive-in claims center before having your care repaired. You can do this, or you may leave your car at your collision repair shop and ask that the insurance company inspect the car there. 6 6 5 5 8 8 7 7 9 9 10 10 Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, ask the shop manager. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally. Ask if the shop will be using genuine manufacturer (OEM) replacement parts. Let the collision repair shop you choose help you negotiate your claim with the insurance company, this often leads to a better deal. Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE, for example) technicians. Ask if the shop offers a repair warranty.